We guarantee your satisfaction. If you are not completely satisfied with the service provided by Anderson Carpet Cleaning, INC, we will prioritize sending a technician back out to re-clean the area(s) of concern as soon as we can. Please report your dissatisfaction within three days of noticing an issue by calling us during normal business hours at (425) 427-1639 or emailing us at [email protected].
If you are still not satisfied with the work completed after, please contact our office staff to determine if a refund or credit may be placed. Complaints filed more than 72 hours after the completion of cleaning fall outside the warranty period, and may not be covered. We work hard to ensure our technicians are careful and detail oriented. Anderson Carpet Cleaning, INC will not be held responsible for the repair or replacement of items broken or damaged due to pre-existing issues; including wear and tear, incorrect installation, assembly, or usage.