Services

Important Information Before Your Carpet Cleaning

Permanent Stains
Certain stains, especially if they’ve been untreated for too long or involve substances like bleach or ink, may not be fully removable.
“While we have great success with stain removal, certain stains, like those caused by bleach or ink, may leave permanent marks. We’ll do everything we can, but setting expectations can prevent surprises.”

Carpet Wear and Tear
Carpets that have been heavily used or are older may show signs of wear, like matting or fiber damage, that cleaning can’t reverse. Addressing this can help avoid dissatisfaction if a carpet doesn’t look brand-new after cleaning.
“Our process is incredibly effective at refreshing carpets, but keep in mind, normal wear and tear, like matting or fraying, can’t be undone through cleaning alone.”

Odor Removal Limitations:
Odors, especially from pet accidents that have soaked deep into the carpet or padding, may persist even after cleaning.
“For deeper pet-related odors, sometimes the issue extends beyond the carpet and into the padding or subfloor. So full odor removal isn’t always guaranteed.”

Protecting Carpets Post-Cleaning
The importance of carpet protection after cleaning (like avoiding heavy traffic until fully dry or using area rugs in high-traffic zones)
“We also recommend a few simple steps to keep your carpets looking great longer, like avoiding heavy foot traffic right after cleaning and using area rugs in high-use spots.”