So one of the questions I typically ask my customers is, “Are there any concerns you have about your carpet? Kids issues, Husband issues or Pet problems?” There usually are. And most of the time my customers are honest about this.
No one wants to pay more for an already expensive service they are paying for. I get that. I don’t either.
This is where the difference comes in. A spot is something on the carpet itself, you can SEE it, but it’s not yet embedded into the carpet fibers. These are usually easier to remove, and can be removed with the standard truck mount steam clean. No additional charge.
A stain is worse. You usually CAN’T see it. It has penetrated the fiber of the carpet. A stain is usually something that has been there for a month or more, usually color or oil based (Sharpie, urine, red wine, nail polish). A stain changes the pH balance of the carpet and requires much more work from the technician. This is why stains cost more.
Lisa ShultzOwner / Manager
Anderson Carpet Cleaning is a family owned business serving the entire Eastside since 1996. Lisa is the proud owner and resides in Duvall with her two kids … and treats every customer as if they are family. Always a stickler for perfection, every carpet, rug or upholstered furniture cleaned by her company is backed with her promise that it will be done to perfection. To talk to Lisa you will immediately feel the extreme passion she has for her company to provide you with a “Red Carpet Experience!”
Anderson Carpet Cleaning has five vans with the latest steam cleaning equipment for all residential cleaning needs as well a large “Fuso” truck which offers the ability to clean apartments up as high as the tenth floor! In keeping with the latest in environmentally friendly cleaning soaps and sanitizers, Lisa is always making sure that each product she uses is organic. In fact, she encourages her customers to use the waste water extracted from their home to water their plants and they will flourish!
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